Certificate of Proficiency in English (CPE) Practice Test

What role does nonverbal communication play in interactions?

1. It enhances vocal communication

2. It communicates only negative emotions

3. It interprets written messages

4. It provides cues on emotional states

The correct answer is: It provides cues on emotional states

Nonverbal communication is crucial in interactions as it provides cues on emotional states. This type of communication includes facial expressions, body language, gestures, posture, and eye contact, all of which convey feelings and attitudes that may not be explicitly stated in words. For instance, a smile can indicate happiness or friendliness, while crossed arms may suggest defensiveness or discomfort. These nonverbal cues often help to illustrate or reinforce what is being communicated verbally, enriching the interaction and enabling better understanding between individuals. While vocal communication is indeed enhanced by nonverbal signals, the focus of the correct answer emphasizes the direct link between nonverbal communication and emotional expression. It's important to note that nonverbal communication does not communicate emotions or messages exclusively in the negative sense, nor does it interpret written messages, which are typically conveyed through language rather than physical cues. Therefore, the role of nonverbal communication is significant in providing insight into emotional states, facilitating deeper interpersonal connections.