Certificate of Proficiency in English (CPE) Practice Test

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Which of the following describes the role of body language in communication?

  1. It can contradict verbal messages

  2. It is less important than spoken words

  3. It only conveys positive emotions

  4. It simplifies complex messages

The correct answer is: It can contradict verbal messages

Body language plays a crucial role in communication by providing non-verbal cues that can either support or contradict what is being said verbally. When body language contradicts verbal messages, it creates confusion and can lead the listener to question the speaker's sincerity or the truth of the message being communicated. For example, if someone says they are excited about a project while crossing their arms and avoiding eye contact, their body language may suggest a lack of enthusiasm or openness. The other options do not accurately capture the multifaceted nature of body language. While spoken words are essential for conveying explicit information, body language holds significant weight in reinforcing or undermining these messages, so it cannot be deemed less important. Furthermore, body language is not limited to conveying just positive emotions; it can express a wide range of feelings, both positive and negative. Lastly, while body language can help simplify or clarify certain messages, it does not inherently simplify complex ideas on its own; rather, it complements verbal communication by adding context and emotion.