Certificate of Proficiency in English (CPE) Practice Test

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Prepare for the Certificate of Proficiency in English (CPE) Test. Utilize our flashcards and multiple-choice questions with hints and explanations to excel in your exam. Achieve mastery in English!

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Which of the following is a key guideline for intervening in a conflict situation?

  1. Finding allies

  2. Staying silent

  3. Ignoring the issue

  4. Conforming to the majority

The correct answer is: Finding allies

Finding allies is a key guideline for intervening in a conflict situation because it emphasizes the importance of building a support system to help address the conflict effectively. Allies can provide different perspectives, share responsibility in the intervention, and help in strategizing the best approach to resolve the issues at hand. By collaborating with others, an individual can reinforce their position and increase the chances of a constructive resolution. In contrast, the other options—staying silent, ignoring the issue, and conforming to the majority—are generally unproductive in conflict situations. Remaining silent may allow the problem to escalate, while ignoring the issue often leads to unresolved tensions. Conforming to the majority may suppress necessary individuality or critical viewpoints that could lead to a better outcome, therefore leading to potential compromise in critical thinking and resolution strategies.